Issue ID | 1220048 |
Internal NHTSA # | 10764053 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2011 |
File date | 14/09/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I called three/3 dealers to inquire about having my vehicle recalls attended to. I have been waiting months and months for this. Jack key dodge (alamogordo, nm) put me on hold for 45 minutes after i told the reception of the n49 recall. Sierra blanca motors (ruidoso, nm) said the parts were on back order and the service manager would call me immediately (monday morning) after calling dodge.... He has not called. Roswell dodge (roswell, nm) said all parts on back order and i would not be seen until november. This program is a joke. I will not have my truck repaired due to the uncaring, abrasive, and nonchalant attitude about a very serious matter. I demand to have a buyback, as is my option, and i view this as absurd that we must wait so long for our money in this age of instant communication. Absurd. I do not believe dodge can or will fix my recalls competently. Why do you allow fca to wait so long on this buyback? Why are these parts still not available? I experienced the "dodge death wobble" and this is a very serious and frightening matter. Fca simply does not care. What do you think fca or the independent appraiser is going to do with the evaluation of the value of my truck? Probably this will be a very bad appraisal as well and/or the money from fca will take for ever to be received. I want my money now so i can purchase another vehicle.... Not wait until october 1, 2015 for the dealer to set an appraisal time. I can not believe how bad this program is going forward. Once again.... The parts are still on back order. I want my money now. |
Vehicle Mileage at Failure | 123476 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALTO, NM |
VIN pattern | 3D73Y3CL6BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |