Issue ID | 820770 |
Internal NHTSA # | 10359214 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2010 |
File date | 16/03/10 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Tl*the contact owns a 2010 dodge ram 3500. The contact stated that he heard a growl in the steering wheel when he made turns, even if they were slight turns. The vehicle was taken to an authorized dealership where the power steering pump and gearbox were replaced. However, the failure occurred. The vehicle was taken back to the dealership where another pump was ordered; the contact was awaiting the arrival of the pump. The dealer stated that the vehicle had the wrong power steering pump which caused the problem. The contact called the manufacturer and filed a claim. The current mileage was approximately 10,600. The failure mileage was approximately 600. Updated 03/03/11 *bf the consumer stated the power steering pump has been replaced three times. Also, the carpet was loose which was overlapping onto the accelerator pedal. The consumer stated it was difficult to remove his foot from the accelerator pedal at times. Updated 03/08/11 |
Vehicle Mileage at Failure | 600 |
Number of Occurences | 3 |
Source of the issue | HOTLINE VOQ |
City and State | FORT COLLINS , CO |
VIN pattern | 3D73Y3CL6AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |