Issue ID | 940543 |
Internal NHTSA # | 10475096 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2010 |
File date | 25/05/11 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Upon hitting a bump, hump, or hole in the pavement while driving at highway speeds the steering wheel begins to vibrate and move side to side unexpectedly; the front end of the truck shakes and bounces violently until speed reduces to near stop. Brakes and steering are near ineffective until the violent shaking stops. It feels as if the whole front end is about to break loose from the vehicle, and driver control is severely compromised. This has happened 8-10 times in two years of ownership. It is always unexpected with no warning. I have become very uneasy about road trips in this vehicle. I am about to take it to a dodge dealership one more time as the problem occurred again two days ago. I have only 700 miles of warranty left. Past trips to dodge dealerships have given no relief with the comment always being "we could not get the problem to occur when we test drove the truck, and all front suspension tolerances are correct". |
Vehicle Mileage at Failure | 12650 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SPRING BRANCH, TX |
VIN pattern | 3D73Y3CL4AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |