Issue ID | 1273967 |
Internal NHTSA # | 10853774 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2010 |
File date | 15/05/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ram 3500. While driving at various speeds, the vehicle veered from left to right without warning and shook continuously. The failure recurred numerous times. The vehicle was taken to a dealer where it was repaired under nhtsa campaign number: 13v529000 (steering); however, the remedy failed to repair the vehicle. The failure recurred numerous times. The dealer also replaced the driver side ball joint under the manufacturer warranty. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,500. Updated 05/26/16*lj |
Vehicle Mileage at Failure | 49500 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | OWEGO, NY |
VIN pattern | 3D73Y3CL5AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/03/10 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ROYAL AUTOMOTIVE GROUP |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |