2010 Ram 3500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ram 3500 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ram 3500 2010 steering and complaints other owners have filed.
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2010 Ram 3500 Steering Problems, Complaints and Defects

 Issue ID1272154
 Internal NHTSA #10852337
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model3500
 Model Year2010
 File date28/10/15
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemIt was reported to me by grady ambulance in atlanta georgia that their ram 3500 ambulances, years 2010 thru 2013, were experiencing complete loss of steering due to the fracturing of the drag link to pitman arm ball joint during low speed high turn angle parking lot maneuvers. Eleven vin's were sent to me, which ranged between 2010-2013 model years, and mileage ranging from approximately 80k -140k miles. It was reported and verified through warranty that some of these 11 vehicles had recall 13v-529 performed for the tie rod prior to the drag link ball joint fracturing, and some of the 11 vehicles did not have 13v-529 campaign performed prior to the drag link ball joint fracturing. The replacement of the drag link "end" where the ball joint was fracturing was not part of recall campaign 13v-529 so grady was purchasing the drag link end service parts from local dealerships and replacing at their own expense. I received 3 of the drag link ends, shipped from atlanta to my office at fca us llc in auburn hills. I notified my management of this and gave 2 of the 3 drag link ends with fractured studs to the materials lab for quick analysis. All 3 drag link ends and ball joints appeared visually to have exactly exactly the same failure mode, which at first glance was a fatigue fracture (2 pc separation) through the shank of the ball stud. Fca materialsl lab confirmed fatigue was root cause. All material specifications were within spec. No evidence of ball joint overarticulation was apparent.
 Vehicle Mileage at Failure80000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateOAKLAND TOWNSHIP, MI
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase18/01/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed10
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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