Issue ID | 1004737 |
Internal NHTSA # | 10536324 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2010 |
File date | 17/08/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 dodge ram 3500. The contact stated that while driving approximately 5 mph, a loud noise emitted outside of the vehicle as the power steering assist failed. The contact noticed that the front driver's side tire was turned in the opposite direction. The vehicle was towed to an authorized dealer, who informed the contact that the front driver's side tie rod was fractured. The failure caused damage to the wheel rim and shredded the brake assembly. The contact referenced nhtsa campaign id number 11v350000 (steering) and stated that the vehicle was repaired under the recall including additional charges to the owner for the extra damages involved. The manufacturer was notified of the problem. The approximate failure mileage was 57,000. The vin was unavailable. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ELK GROVE, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 15/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |