Issue ID | 1233435 |
Internal NHTSA # | 10786423 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2010 |
File date | 05/10/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | 2 months after the factory warranty expired, the diesel fuel pump started to leak diesel all over the ground. I noticed the leak on the road or the driveway, where i parked the truck. After about a week i took it to a garage. The truck was still able to be driven because it had not completely blown the seal yet. However, fuel was leaking out of it causing a serious environmental and fire hazard. This is happening so frequently in these trucks that the part, that cost $5800. 00, is on serious back order with dodge. It is so far back ordered that i had to have this part replaced with an aftermarket pump. I called dodge and also emailed them twice, but they stonewalled me and refused to help or get me anyone higher than their customer service reps (not even a manager) to discuss having them cover this expensive part that seems to be an issue for a lot of dodge owners. This needs to be a recall with dodge since it leaks diesel and is a hazard. |
Vehicle Mileage at Failure | 89000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CASTLE ROCK, CO |
VIN pattern | 3D73Y3HL9AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |