Issue ID | 1160215 |
Internal NHTSA # | 10689782 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2010 |
File date | 01/12/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Received recall notice on december 1, 2014 stating that the diesel fuel heater electrical connector may overheat and cause a fuel leak. The diesel fuel heater housing at the fuel heater electrical connector may overheat, leading to the failure of the o-rings that seal the male electrical terminals in the diesel fuel filter/heater assembly. A leaking diesel fuel filter/heater could cause underhood smoke and/or an engine compartment fire. As of today, february 21, 2015 there is no remedy available per the nhtsa website and the local dodge dealer has confirmed as such. Since there is no remedy available, the local dealership wants to charge me to inspect it for the problem. I don't feel that i should have to pay to have a recalled vehicle inspected for the recall nor should i have to wait three months or more for a solution from the manufacturer. Also, i cannot believe that 82 days after the date on the recall notice there is no remedy. This is ridiculous. This vehicle was purchased to work, not sit in the yard. We have no other vehicle to use in place of it. If dodge does not have any diesel fuel filter/heater assembly components to replace the recalled ones, they need to get their priorities in order as existing customers should come before potential new customers. I need my truck repaired asap! |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | STATESBORO, GA |
VIN pattern | 3D73Y4CL3AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |