Issue ID | 1552655 |
Internal NHTSA # | 11193560 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2016 |
File date | 25/03/19 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Have 2016 ram truck, jumps out of gear hits a fence. Take it to a dealer they admit there is a recall. They repair the recall and tell me to call fca customer support 1800-992-1997 i speak with quintin and he tells me since the dealer already replaced the part, they can not confirm that is why my truck rolled into a fence. And denied the body repairs. I ask for documentation that states why they are refusing to repair damage due to their defective product. They tell me that is confidential and that i need to go thru my insurance to make a claim. So i have to pay for their faulty equipment. Lesson learned don't purchase from chrysler ... |
Vehicle Mileage at Failure | 52441 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KANNAPOLIS, NC |
VIN pattern | 3C6UR5CL6GGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/06/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |