2016 Ram 2500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ram 2500 2016 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ram 2500 2016 steering and complaints other owners have filed.
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2016 Ram 2500 Steering Problems, Complaints and Defects

 Issue ID1585956
 Internal NHTSA #11234651
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model2500
 Model Year2016
 File date23/07/19
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemReceived a recall earlier this year in ref. To my 2016 ram 2500 diesel. The steering drag link could come loose and cause an accident. A few months ago i was sent another notice that the repairs have begun. It was suppose to be a 2 hours fix and i was directed to take it to the dealership. On july14, 2019 i called ourisman dodge ram jeep of bowie maryland and made an appointment for the repair for july 23, 2019 at 8:20 hours. I arrive slightly early and was confronted by an unknown service rep who told me that i could not have an appointment because they were not accepting or scheduling any recall repairs on the ram trucks. I assured him that i had made an appointment and since this was such a dangerous recall, i need my vehicle serviced. He refused. He did say that he would take the truck, but it may be 3-4 weeks before he had time to look at it. I thought that was unacceptable. He stated that all maryland dealerships were "backed up" and would not complete the recall work. He told me to go to virginia and have the work done. I purchased this truck from this dealership and though that was poor customer service. I called the service manager (scott donaldson) and it's been 2 days and he has not returned my telephone calls. Can a dealership refuse to honor recall/warranty work??
 Vehicle Mileage at Failure7500
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateBOWIE, MD
VIN pattern 3C6UR5FL4GGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase14/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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