Issue ID | 1585257 |
Internal NHTSA # | 11234112 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2016 |
File date | 09/07/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 ram 2500. While driving 55 mph, the gear shifted into first gear on its own and the check engine warning indicator illuminated. The contact veered to the shoulder of the road, and turned off and restarted the vehicle. The vehicle was driven to an independent mechanic who diagnosed that the transmission needed to be replaced. Hall chrysler dodge jeep ram virginia beach (3152 virginia beach blvd, virginia beach, va 23452, (877) 475-0721) was contacted to schedule a second diagnostic test. The dealer informed the contact that the parts were not available to perform the repair. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. |
Vehicle Mileage at Failure | 62000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | VIRGINA BEACH, VA |
VIN pattern | 3C6TRVDG7GEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |