Issue ID | 1229193 |
Internal NHTSA # | 10782026 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2010 |
File date | 03/06/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The vehicle shut off while driving on 2 separate occasions causing complete loss of all functions. This occurred immediately after the vehicle was serviced a haley auto group (certified dodge dealer) for a recall item (p65/nhtsa 14v-635) and bulletin item (25-002-14). The vehicle's computer system did not show a code as to cause on either occasion and the issue has not been resolved. The information was reported to dodge for technical assistance and a case manager assigned (case # 27675333), to which a resolution was never reached. Unfortunately, after paying hefty expenses for experimental parts the issue was not resolved and the truck was sold to the dealership. I accepted an offer at a steep financial loss to myself because to the dangerous shut downs i had experienced first hand while driving. This vehicle is now offered for sale by the dealership and i am concerned for the unaware potential buyer! Also, i am concerned for the safety of other motorists if this vehicle is back out on the highway. I feel strongly that this issue needs to be disclosed when selling this vehicle and reported as a safety concern. |
Vehicle Mileage at Failure | 70935 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOPEWELL, VA |
VIN pattern | 3D7UT2CL2AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |