Issue ID | 935080 |
Internal NHTSA # | 10470240 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2010 |
File date | 08/08/12 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. I started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. My truck started to go onto the shoulder then went into the grass on the right and came to a stop. It was still running and i got out to look at the tires and underneath but nothing was wrong. I took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. Today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. I told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. Why do i have to pay 700. 00/month payments and also pay with my life or someone else's life too? I will not pick this 'fixed' truck up from the dealer. On the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! So, today i went to nhtsa and filed both complaints. Believe me, i may not have it on video but its very violent and you cant steer! The steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. |
Vehicle Mileage at Failure | 31300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SEGUIN, TX |
VIN pattern | 3D7UT2CL9AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 14/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |