2010 Ram 2500 Structure Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ram 2500 2010 structure. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ram 2500 2010 structure and complaints other owners have filed.
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2010 Ram 2500 Structure Problems, Complaints and Defects

 Issue ID938255
 Internal NHTSA #10472865
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model2500
 Model Year2010
 File date24/08/12
 ComponentSTRUCTURE
Product type codeVEHICLE
 Description of the problemFront left tie rod was a safety recall in march. I had it looked at and the dealer said it was fine. On friday august 24th i was turning around in a driveway after i got off the highway 10 minutes prior when the tie rod broke. I called roadside assistance in which they towed to the nearest dealer since we were 58 miles from home. The dealer gave me a rental car and told me not to worry about anything, chrysler would handle it. On saturday the 25th, the dealership called me and told me that i would have to use my extended warranty because chrysler said they would not pay for this, even though this was a recalled part. I would have to pay the 100. 00 deductible. I then filed a complaint with chrysler, who then called me on monday the 27th and told me they would pay the deductible and i would have to issue the check first and they would send me the check. I did not have 100. 00 and told them that they would need to pay upfront. They said they would talk to the dealer and take care of it. On tuesday, the 28th i go to pick up my truck and they said chrysler did not pay and i had to borrow 100 to take care of the deductible and also had to fill up the rental car. I feel that this was all on chrysler and i have been a dodge owner since early 90's and i refuse to buy dodge ever again because of their lack of customer service. I could of been killed if this was to happen on the highway and chrysler just does not care.
 Vehicle Mileage at Failure69851
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateGILLETT, WI
VIN pattern 3D7UT2HL1AGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase03/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed5
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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