Issue ID | 882880 |
Internal NHTSA # | 10426520 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2010 |
File date | 26/08/11 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While driving my truck with my 6 yr old son the steering system failed. The truck lost all control of the steering and the wheels locked in place. The left tie rod failed, the steering arm jammed into the left wheel locking the wheels in a tight steering position. Chrysler has not acknowledged the problem or acted in responsible manor to inform me of why or how this happened. Chrysler did replace the left tie rod but refused to replace the right side or compensate me for the cost of a new rim. Due to the fact the tie rod failed the wheel was cracked by the steering arm and needed replacement. This is a heavy duty truck built for and use for towing. Failure of this component under load or at a higher speed would be catastrophic. I am very concerned for the safety of my family and the american public. |
Vehicle Mileage at Failure | 17828 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TACOMA , WA |
VIN pattern | 3D7UT2CL1AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |