2010 Ram 2500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ram 2500 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ram 2500 2010 steering and complaints other owners have filed.
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2010 Ram 2500 Steering Problems, Complaints and Defects

 Issue ID1118500
 Internal NHTSA #10641789
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model2500
 Model Year2010
 File date01/10/14
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemHad been waiting over 6 months for parts from dealership to repair left tie rod recall n49. On 10/01/14, upon leaving a gas station and accelerating to proceed down highway, the left tie rod broke, causing the vehicle's left wheel to lock, resulting in total loss of control and steering ability, and the vehicle crossed over to the right shoulder, landing partially in a ditch and partially remaining on the road. Luckily there was no traffic next to me and no one was injured. The truck had to be towed to the local dodge dealership, who happened to have the part they were holding for another customer who had not responded to the notice the part was available, and was used on our truck the same day. The disturbing thing is that chrysler will now not reimburse my towing expense, even though it was totally related to this recall failure. I have been contacting my local dealership routinely for over 6 months to inquire about this part and been told each time that the part is not available and i am 'on the list'. On the date of the incident, i was told by the service personnel that they are allowed on a small number of parts and that they cannot get additional parts until they submit proof of installing the previously sent parts. Yet this dealership had parts that they had been holding for several weeks for a customer who had not responded to the notice their parts were in. Meanwhile, myself and many others are waiting for parts and risking injury each time we have to take these vehicles on the road. I live outside the city limits and must take a highway or interstate to travel anywhere. Luckily my breakdown/accident occurred at a slow speed and not the 60 mph that i would have been going in just a few more minutes. It doesn't appear that chrysler truly values the safety of their customers.
 Vehicle Mileage at Failure79600
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWAYNESVILLE, NC
VIN pattern 3D7UT2CL4AGXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase06/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type4WD
Transmission type
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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