Issue ID | 1033289 |
Internal NHTSA # | 10559766 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2010 |
File date | 13/01/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I received a recall n49/nhtsa 13v-529 late last year stating that on january 6 i could contact my dealer for a replacement of the left tire rod ball stud, because it may fracture and cause loss of directional control. I attempted to contact the dealer "whites energy motors" gillette, wy on january 6, and they stated that they couldn't help me until january 15th. I contacted "whites energy motors" again on january 13th to schedule and oil change, at that time i asked about the recall, and if i could get that scheduled as well. They stated that "they could take a look at the vehicle to see if it required the recall repair but it would be quite a ways out, because "they would only allow us to order one part per week". If this is a safety issue, who and why can this dealer only order one part per week? This area has many, many ram trucks of all sizes in the model year that meets the recall. |
Vehicle Mileage at Failure | 30061 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GILLETTE, WY |
VIN pattern | 3D7UT2HL3AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |