2014 Ram 1500 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

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2014 Ram 1500 Unknown Or Other Problems, Complaints and Defects

 Issue ID1452269
 Internal NHTSA #11078344
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model1500
 Model Year2014
 File date31/01/18
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemRference multiple reports forwarded to your office surrounding ram's air-ride suspension systems'. These major concerns were first reported in early 2017 after returning to alaska. An official letter was sent to the fca group-italy, fca ceo, & their board of directors surrounding these life threatening incidents. While commuting on an arctic alaskan day "-40 degrees+" my ram instantly dropped while in motion, all safety equipment became unresponsive leaving me to skid in traffic to a stop. Thank god no one was hurt during this experience. The vehicle was immediately taken to gene's chrysler, after sitting for days (being told there is no fix for this), fca was officially notified. Gene's chrysler servicing agents stated that these issues where reported to fca but they don't know what to do about it. I asked why we were not informed by all the dealership servicing agents from colorado to washington to alaska when our ram was taken in for the many recalls? After days of sitting, the dealership servicing agents stated that a technician team had visited alaska a few months ago and they wanted to try something. A list of parts where exchanged, fuses replaced, and codes reset. After a few test drives they stated the vehicle should be good for awhile but they were not sure if this would permanently fix these issues. Asking if the vehicle was completely safe (vehicle transports personnel for school & ministry) to operate, we were told they were not 100% sure but if the issue returned, bring it back to them immediately. Time and time again, the dealership servicing team stated that fca was not too concerned because alaska is only a small population of their consumer base. We contacted fca again to remind them winters' arctic weather would return soon, that we needed dire assistance for safety reasons. Jan-feb 2018, we'd relive this experience again! *js
 Vehicle Mileage at Failure37000
Number of Occurences1
Source of the issueFORWARDED FROM A CONGRESSIONAL OFFICE
 City and StateFAIRBANKS, AK
VIN pattern 1C6RR7PT8ESXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase19/09/19
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train typeAWD
Transmission type
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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