2014 Ram 1500 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

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2014 Ram 1500 Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1402210
 Internal NHTSA #11018980
 ManufacurerChrysler (FCA US LLC)
 Model Year2014
 File date09/05/17
Product type codeVEHICLE
 Description of the problemI have a recurring issue with rodents chewing through the fuel line on my 2014 ram 1500. This has happened 3 times since december, 2016 and is a very dangerous issue that chrysler is aware of. The fuel line, according to multiple techs and representatives who have worked on my truck, has connections made of a "soy-based" product which is attractive to rodents. When the lines get chewed through, the fuel begins to leak very quickly while i have been in motion on public streets. One of the three times, my rear tires actually lost traction completely causing me to briefly lose control of my truck. The amount of fuel that leaks is significant, usually emptying my tank from nearly full to empty in seconds. I have had to have the fire department respond before the truck could be towed due to the significant fire hazard this posses. If there were to be an ignition source of any kind, the truck would catch fire and possibly cause significant harm to myself or others. I have brought this to chrysler/ram's attention and they have made no effort to have this issue resolved, although they acknowledged the danger involved with this problem. The reps i have dealt with explained that this fuel line is made with soy to make the part "eco-friendly". The repair is costly and, according to the repairing dealership, can only be made using the same flawed "soy-based" fuel lines. I have attached pictures showing the chewed connections as well as invoices for the three repairs i have had made. Other car companies have class action suits for soy-based wiring harnesses and fuel lines, so i do not know why this has not been recalled with the ram trucks. I would like this issue resolved as this could be very dangerous and would only be a matter of time before someone is seriously injured from this design flaw. Any help would be greatly appreciated. Thank you for your time.
 Vehicle Mileage at Failure23570
Number of Occurences0
Source of the issueNHTSA WEB SITE
 City and StateOVERLAND PARK, KS
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase22/02/20
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders0
Drive train type
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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