Issue ID | 1521419 |
Internal NHTSA # | 11160911 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2010 |
File date | 12/12/18 |
Component | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ram 1500. The contact stated that the rear differential failed. While driving 35 mph, the contact felt a strong shake and a loud noise coming from the rear of the vehicle. The contact was able to coast the vehicle onto a safe area and discovered that the rear differential separated from the vehicle. The contact was able to drive the vehicle to a mechanic who diagnosed that there were metal shavings found in the rear differential. The contact also stated that the computer head unit that controlled the heating, radio, and defroster failed. As a result, the defroster did not operate and the heat only blew onto the floorboard. The contact took the vehicle to an unknown chrysler dealer for the computer head unit. The dealer inspected the vehicle and advised that the computer head unit needed to be replaced. The manufacturer was contacted. The manufacturer advised that there was a technical service bulletin for the rear differential failure and a recall was not issued for the failure. The vehicle was not repaired. The failure mileage was 109,000. |
Vehicle Mileage at Failure | 109000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WINSLOW, ME |
VIN pattern | 1D7RV1CT4ASXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |