2015 RAM PROMASTER Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for RAM PROMASTER 2015 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your RAM PROMASTER 2015 service brakes and complaints other owners have filed.
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2015 RAM PROMASTER Service Brakes Problems, Complaints and Defects

 Issue ID1511884
 Internal NHTSA #11149959
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 ModelPROMASTER
 Model Year2015
 File date07/12/16
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemThere is a serious defect in the parking brake which causes it to freeze and lock up in cold temperatures. This vehicle has an automatic transmission with no parking gear so the parking brake is required to park the vehicle so that it does not roll. What happens is that water gets into the parking brake cable and freezes in subzero temperatures causing the parking brake to not engage, not release, or only release partially so that it drags. From the drivers perspective it appears normal other than having less or no tension when the parking brake lever is applied. Or released. When the cable is frozen while the brake is disengaged, the brake does not engage, so there is no way to properly park the vehicle. When frozen while engaged, the brake remains on or only partially releases which causes it to be unable to move the vehicle or the brake will drag and overheat while driving. We have two of these vehicles purchased at about the same time from . One in minnesota and the other in texas. Both have the same problem so it clearly not an isolated problem. One cost us over $2000 to fix because the entire brake assembly became overheated and destroyed almost all of the wheel components. I've attached the invoice for the repairs. This is very dangerous! I have not brought this up earlier because i was certain that it would be recalled for this by now. We use these for deliveries and now our manager in minnesota will not operate the van in the winter for safety reasons. Today the driver has not been able to use the parking brake at delivery stops so has to find a place to park on a hill with the wheels toward the curb. This is not a safe way to park the vehicle. These vehicles really need to be recalled before someone is in a serious accident.
 Vehicle Mileage at Failure49330
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateGREAT BEND, KS
VIN pattern 3C7WRVFD8FEXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase19/06/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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