Issue ID | 1260134 |
Internal NHTSA # | 10824977 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | PROMASTER |
Model Year | 2015 |
File date | 06/02/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 2015 ram promaster city currently has 715 miles on the odometer. We have owned this vehicle for 3 months, and purchased it new. The problem i'm about to describe has occurred on four (4) separate occasions in the last 3 months. While vehicle is in motion, (has occurred between 25 mph and 75 mph) the transmission clunks loudly, and is met with a sudden loss of engine power. Each occurrence forced us to pull vehicle to side of road, (3 occurrences on city streets, 1 occurrence on freeway) turn the engine/ignition off, and start engine again. Once engine was restarted, vehicle allowed us to drive in what the dealer has dubbed "limp-in mode" where vehicle allows itself to be driven at 25-30mph, and will not shift gears. Each trip to the dealer revealed different odm service codes. Each time dealer returns vehicle to us, claiming they have fixed the issue, the issue inevitably occurs again. Dealer has claimed to have repaired 3 different modules, none of which have solved the problem. Still awaiting repair for this fourth occurrence. |
Vehicle Mileage at Failure | 715 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WILMINGTON, CA |
VIN pattern | ZFBERFAT0F6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |