Issue ID | 1516637 |
Internal NHTSA # | 11153742 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | PROMASTER CITY |
Model Year | 2016 |
File date | 18/05/17 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | The dash lights are not bright enough to be able to easily read the information. If you wear sunglasses, you must remove your sunglasses in order to attempt to read the speedometer or other information, because it is too dim. The dash is dimly lit and does not have enough contrast. When it is overcast, the dash is barely readable. When it is sunny or bright outside, the dash is impossible to see. This is dangerous, because it takes the driver's eyes off of the road for too long. Having the dimmer switch set to full bright does not make a difference. We have been to the dealer about this issue, and they have been unable to resolve the issue. This has been an ongoing problem since the vehicle was purchased on 5/18/17. Attached are a picture of the dash when it is sunny and a picture when it is cloudy. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | ZFBERFBT5G6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |