Issue ID | 1656891 |
Internal NHTSA # | 11321463 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | PROMASTER CITY |
Model Year | 2015 |
File date | 11/04/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I purchased vehicle used on 2/14/2018. Carfax stated no outstanding recalls. After about one year, very occasionally, when shifting from park to drive, the gear would not engage until the process was repeated. Just recently, while highway driving, both "service engine" and "transmission" warning lights appeared on the dash. This was followed by a near total loss of power and an occasional stall. This obviously created a dangerous safety hazard for me and the other drivers in my area. I took the vehicle to the local ram dealership (peacock - bluffton, sc) and (after 5 days) was told i needed a new "transaxle range sensor wiring harness" ($700. +/-) and a powertrain software update (warranty). Some research revealed a recall by fiat-chrysler (8/2016) for the wiring harness - s55 / nhtsa 16v-529. According to the dealer, fiat-chrysler will only honor this recall for a period of 2 years from date of issue. Further research revealed that nhtsa requires recalls be honored for a "reasonable" amount of time, suggesting that 10 years is "reasonable". This is day #8 as the vehicle remains in a bay at the dealership. I am looking from some guidance on how to proceed. |
Vehicle Mileage at Failure | 81000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BLUFFTON, SC |
VIN pattern | ZFBERFBT4F6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 21/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |