Issue ID | 1594766 |
Internal NHTSA # | 11245880 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2017 |
File date | 19/01/19 |
Component | WHEELS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 2500. While driving 40 mph, the vehicle vibrated. The vehicle was taken to johnson dodge chrysler jeep ram (481 us-46, budd lake, nj 07828, (908) 850-8700) where it was diagnosed that the vehicle needed new tires. The contact also mentioned that the vehicle intermittently did not idle and the rpms raced up and down. There were no warning indicators illuminated. The contact stated that the vibration was becoming worse. The contact purchased new tires, but the vibration failure recurred. The contact took the vehicle to a tire shop and was informed that the front driver's side wheel was wobbling and all four rims were bent and needed to be replaced. The contact stated that some of the tires were rebalanced, but not the front driver's side tire due to the damage. The vehicle was not repaired. The contact called the dealer and was informed that the vehicle was not under warranty. The manufacturer was notified of the failures and provided a case number. The approximate failure mileage was 23,000. |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | COLUMBIA, NJ |
VIN pattern | 3C6UR5CJ4HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |