Issue ID | 1704037 |
Internal NHTSA # | 11374563 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2017 |
File date | 11/09/20 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | My 2017 ram 2500 had 55k miles when i got a dashboard warning indicating that service of my electronic braking system was needed. I also got warning indicators for abs and traction control. I had poor braking, no traction control and no cruise control when these warning lights were lit. The dealer diagnosed and replaced the abs hydraulic control unit (hcu), costing me $750. My research reveals that this is a common problem with this truck at various levels of mileage, and ram/fca has restricted the distribution of the hcus in recognition of this problem. Ram refuses to acknowledge that this is a product defect. I've owned many other brands of vehicles (bmw, toyota, honda), with varying levels of mileage, and none of them have every experienced a failure in abs components. Ram/fca should acknowledge that these components have a manufacturer's defect and reimburse clients who paid to have the parts replaced. |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OCEANSIDE, CA |
VIN pattern | 3C6UR5FL9HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |