Issue ID | 1565701 |
Internal NHTSA # | 11208635 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2017 |
File date | 20/03/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owned a 2017 ram 2500. While driving 30 mph around a corner and down a mountain, the wheels of the vehicle struck a rock and the vehicle crashed into a ditch. The air bags deployed. The contact sustained head, neck, and knee injuries that required medical attention (mri). The contact's daughter sustained a neck injury and scratches, which required medical attention. Three other children were in the vehicle who sustained injuries and required medical attention. A police report was filed. The contact's insurance company towed the vehicle and deemed it totaled. The contact called stuteville chrysler dodge (3001 n broadway st, poteau, ok 74953, (918) 647-3183), but no assistance was provided. The dealer asked the contact to buy another vehicle. The contact's insurance company contacted the manufacturer. The manufacturer advised the contact to file a complaint. The failure mileage was 40,845. *dt*jb |
Vehicle Mileage at Failure | 40845 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | SHADY POINT, OK |
VIN pattern | 3C6UR5CL4HGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 5 |
No. of fatalities | |
Date of purchase | 01/12/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |