2017 RAM 2500 Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for RAM 2500 2017 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your RAM 2500 2017 suspension and complaints other owners have filed.
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2017 RAM 2500 Suspension Problems, Complaints and Defects

 Issue ID1580106
 Internal NHTSA #11230325
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model2500
 Model Year2017
 File date01/07/19
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI took my 2017 ram 2500 into the local dealer, urse dodge, for a draglink recall. Ram's repair for draglink recall was to weld jam nuts. The welding of the jam nuts completely disabled the functionality of the link for purposes of proper alignment to the truck. I have talked to ram customer care and the local dealer urse dodge, both urse and ram customer service claim that welding the is the recall repair as of now. Nowhere can i find any statements of a final and permanent repair coming. I noticed tire wear on my tires and took the truck for an alignment to ntb in bridgeport wv. (i have had my truck aligned there about every 5000 miles for the last year, or approximately 6 times in the last year. Truck currently has 67,000 miles on it.) on this occasion my truck was out of alignment but ntb could not adjust it because urse dodge had welded the jam nuts. I called urse, and they made me an appointment to check my alignment. On monday 7-1-2019 the mechanic at urse dodge cut the welds from the jam nuts using a die grinder, cutting tool, aligned my truck, and then tightened the nuts without re-welding them. This in effect "un-repaired" my recall. My concern is, 1. The original welding and the heat and other reactions to the jam nuts have weakened and stressed the metal in both the jam nuts and the adjusting sleeve the nuts were welded to. 2. The cutting and removing the weld, with the heat and the physical damage involved in removing the weld, has further weakened and stressed the metal. 3. The draglink is not able to perform to it's original engineered design with this welded fix. 4. This "fix" will cost consumers hundreds of thousands of dollars over time replacing not only these altered draglinks, but tires that wear because of the inability to adjust the alignment to specifications. 5. This temporary repair compromises the safety of these vehicles. *bf *dt*jb
 Vehicle Mileage at Failure66000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSHINNSTON, WV
VIN pattern 3C6UR5CL4HGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/12/24
Was original owner?Y
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeRWD
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameURSE DODGE CHRYSLER JEEP RAM
 Dealer's telephone number304-367-2810
 Dealer's cityWHITEHALL
 Dealer's state codeWV
 Dealer's ZIP code26554
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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