Issue ID | 1496882 |
Internal NHTSA # | 11128711 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2017 |
File date | 04/09/18 |
Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 2500. The contact received notification of nhtsa campaign number: 18v486000 (structure, latches/locks/linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving various speeds, the tailgate fell down on more than one occasion. In other cases, the contact stated that the tailgate would not open. Mount airy chrysler dodge jeep ram fiat (538 n andy griffith parkway, mount airy, north carolina 27030, (336) 789-8105) was made aware of the recall and the series of failures. The dealer stated that the parts were unavailable. The manufacturer was made aware of the failures. The failure mileage was approximately 10,100. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 10100 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WOODLAWN, VA |
VIN pattern | 3C6UR5GL0HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |