Issue ID | 1619810 |
Internal NHTSA # | 11280893 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2017 |
File date | 01/04/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 2500. The contact had the vehicle repaired per nhtsa campaign number: 19v021000 (steering), which required a nut on the adjuster sleeve. While attempting to have the wheels aligned by several certified mechanics, the contact was denied due to the welding of the nut. The manufacturer was notified and stated that the vehicle needed all new ball joints, which would not be covered under the recall or warranty. The vehicle was not repaired. The dealer was not contacted. The failure mileage was unknown. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | TOMS RIVER, NJ |
VIN pattern | 3C6UR5HL0HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |