Issue ID | 1664863 |
Internal NHTSA # | 11327244 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2017 |
File date | 01/06/20 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 2500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called hill-kelly dodge chrysler jeep ram (6171 pensacola blvd, pensacola, fl 32505, (850) 972-2050) where it was confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 0 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | LILLIAN, AL |
VIN pattern | 3C6TRVDG8HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |