Issue ID | 1426830 |
Internal NHTSA # | 11047977 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2013 |
File date | 03/11/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ram 2500. The contact stated that the vehicle experienced overheating and anti-freeze leaked from the engine compartment. The coolant low warning indicator illuminated. The contact received notification of nhtsa campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to fairfield chrysler jeep dodge ram (3360 pa-405, muncy, pa 17756) where it was diagnosed that the water pump was defective and needed to be replaced. The contact was informed that the parts were not available for the recall remedy. The vehicle was repaired with another defective water pump and the contact was informed that it would be at his expense. The manufacturer was made aware of the issue and provided case number: 3278027. No further assistance was offered. The failure mileage was approximately 109,000. Parts distribution disconnect. |
Vehicle Mileage at Failure | 109000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | JERSEY SHORE, PA |
VIN pattern | 3C6UR5FL1DGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |