Issue ID | 1699158 |
Internal NHTSA # | 11365711 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 01/10/19 |
Component | LATCHES/LOCKS/LINKAGES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 1500. The contact received notification of nhtsa campaign number: 19v347000 (latches/locks/linkages). The vehicle was taken to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where the recall repair was performed. After receiving the recall repair, the tailgate latch independently opened on two separate occasions while driving at various speeds, without warning. The vehicle was taken back to the same dealer and he was informed that he had to pay out of pocket for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 34,000. |
Vehicle Mileage at Failure | 34000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | YORK TOWN, VA |
VIN pattern | 3C6JR6ATXEGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/03/23 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |