Issue ID | 1395509 |
Internal NHTSA # | 11011315 |
Manufacurer | General Motors LLC |
Brand | PONTIAC |
Model | VIBE |
Model Year | 2009 |
File date | 01/03/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall - safety recall taking too long in march 2017, i received a gm recall notice for my pontiac vibe. I called gm and logged a ticket (case#8-3053081027). Each time i call they state that the parts are not available or the engineering fix is not ready. This time i called they want to know the mileage of the vehicle. I asked why and did not receive a valid answer from gm customer support. My toyota corolla had a takata airbag replaced two years ago. Why is it taking gm so long to repair a safety problem when other manufactures have completed they safety repairs ? Customer satisfaction should be a top priority for gm. I don't believe "parts are not available" or an american engineer can't figure out how to replace an air bag. I am a father of an american middle class family and need to have this car repaired. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEHIGHTON, PA |
VIN pattern | 5Y2SP67099ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 28/03/23 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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