Issue ID | 1289731 |
Internal NHTSA # | 10873874 |
Manufacurer | General Motors LLC |
Brand | PONTIAC |
Model | G6 |
Model Year | 2007 |
File date | 02/05/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Please assist me with a huge automobile conglomerate . Even the assist of the executive dept. Could not help meplease read what i wrote to the executive officer of gm i own a 2007 pontiac g6 hardtop convertible i purchased it in january 2016. About a month ago, i tried to put the top down itsmechanism caused a malfunction and broke the part number 25887153 away. I immediately contacted the dealer @ gm of vacaville, ca. The dealership told me, ¿this part is no longer available¿, a week later. Needless to say they have had my vehicle for 3 weeks. I have incurred $ 1400. In auto rental fees. They have attempted a mass search for the part as did i, to no avail. I have talked with more than 20 pontiac/gm dealers around the u. S. They all state; "we have been told by gm to say - the part no longer exist and is not available" i was always told: "by law an auto manufacture must make replacement parts available for up to 10 years. The parts manufacture, karmann made the part for gm. They may have the part in their warehouse. But, according to their employee, gm will not give their permission to sell it - even to a gm dealer. The worst thing is: i have been in contact with over 25 parts dealers and they all have said: "you are one of hundreds of calls we are getting about this same problem".. I am a single hardworking mother who was finally able to purchase herself a dream vehicle, only to have this happen with no resolution in sight. Please assist me to get the part, or buy back the vehicle and return my incurred costs of $13,500. |
Vehicle Mileage at Failure | 0 |
Number of Occurences | 0 |
Source of the issue | NHTSA WEB SITE |
City and State | FAIRFIELD, CA |
VIN pattern | 1G2ZH36N774XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/21 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 0 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |