Issue ID | 798230 |
Internal NHTSA # | 10339976 |
Manufacurer | GENERAL MOTORS CORP. |
Brand | PONTIAC |
Model | G6 |
Model Year | 2007 |
File date | 02/06/09 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | 2007 pontiac g6 - purchased new. Steering column started squeaking and squealing a year ago. Took it to dealer numerous times but they can't fix it for good. Now you can feel a rough vibration when you turn the wheel left or right and it is getting less smooth to turn - very apparent squealing now everytime the wheel is turned. About a year ago they replaced the rack and pinion but the squeak got worse and they "lubricated" something but the mechanic didn't clearly say what as he couldn't diagnose the problem. The dealer now refuses to look at it unless i pay a "diagnostic fee" and they say all they can do is lubricate it for an additional exorbitant fee. Gm refuses to make the dealership investigate it further eventhough my complaints are on file at the dealer. The mechanic previously told me that as long as the complaint was on file then it will be covered by warranty even after the 3 year warranty expired but i guess that was a lie. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BURLINGAME, CA |
VIN pattern | 1G2ZG57N274XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/01/21 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 0 |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |