2015 Mercedes-benz CLA250 Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider ✅ of a detailed information on complaints, defects and recalls for Mercedes-benz CLA250 2015 visibility sun roof assembly. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes-benz CLA250 2015 visibility sun roof assembly and complaints other owners have filed.
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2015 Mercedes-benz CLA250 Visibility Sun Roof Assembly Problems, Complaints and Defects

 Issue ID1463512
 Internal NHTSA #11090493
 ManufacurerMercedes-Benz USA, LLC.
 Model Year2015
 File date24/04/18
Product type codeVEHICLE
 Description of the problemWhile driving to work on a freeway i suddenly heard a blasting sound and next thing what i saw was there were glass pieces everywhere on my body and in the car. The panoramic moon roof of my car exploded out of no reason. I am very sure that nothing hit the roof or fall on the roof. The freeway was wide open and fortunately i was wearing sunglasses so my eyes didn't hurt by the explosion. However, after taking a medical leave from work and having checked up at the hospital i decided to take the car to mbenz dealership to report what happened to the car and know why it happened. Surprisingly instead of looking into the incident they decided to avoid the issue and indirectly accused me of causing it by myself. I was very shocked and disappointed by the way a situation and the customer was handled. I'd urge nhtsa to take further action to make sure such incidents do not happen to other mbenz car owners. While doing research on internet i found out that my incident is not the only incident , there are many other mbenz owners reported the same complaint about sudden shattering of their glass roof.
 Vehicle Mileage at Failure27000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMALDEN, MA
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?Y
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase22/09/21
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed58
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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