Issue ID | 695204 |
Internal NHTSA # | 10244054 |
Manufacurer | MERCEDES-BENZ USA, LLC. |
Brand | MERCEDES BENZ |
Model | E500 |
Model Year | 2003 |
File date | 23/11/07 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | I purchased a 2003 mercedes benz e500 which was out of warranty. Shortly after purchasing the car my transmission started losing power on the expressway and making a loud roar from the back of the car. The car then started stuttering while at 60mph which posed a danger to myself , my family, and cars around me. This problem almost caused cars behind me to hit me because of the sudden loss of power. I immediately took my car to the shop and it turned out that glycol leaked into my transmission due to a faulty valeo radiator in my 2003 mercedes e500. I was told the trans was completely shot and had to pay over 10k for the trans, torque converter, and the radiator. The mechanic also showed me a tech bulletin p-b-27. 55/50f and that this problem is widespread. When i brought this to the attention of the mercedes dealer they wanted to charge me double of what my mechanic charge me and i couldn't afford it. They did not offer to fix the problem for free even though their radiator was faulty. My car only had 30,000 miles at the time of the trans going out on me. This was a dangerous mechanical failure as the car looses power and can cause serious damages if there is not a recall action taken. |
Vehicle Mileage at Failure | 33000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LOMBARD, IL |
VIN pattern | WDBUF70J73AXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/06/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |