Issue ID | 1434359 |
Internal NHTSA # | 11056338 |
Manufacurer | Mercedes-Benz USA, LLC. |
Brand | MERCEDES BENZ |
Model | C300 |
Model Year | 2010 |
File date | 01/10/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I am writing you regarding a serious and potential life threatening safety hazard that has been ignored by mercedes-benz. Clearly this is not an isolated problem as i have found this issue has plagued many other mercedes drivers on the internet. On 1 october 2017, the inside passenger door handle malfunctioned and would not open the door. (see attached photo). The passenger door can now only be opened from the outside. When taken to the local mercedes of arrowhead dealer in peoria, az, it was determined that the entire door panel must be replaced, needs to be manufactured and would not be available until nov 2017, then dec 2017 and now feb 2018. The inability to open the passenger door presents a grave safety hazard because if the car is in a accident where the driver door is disabled both the passenger and driver cannot escape from the vehicle. Therefore, mercedes should have placed this model on the recall list which it did not and the local mercedes dealer said i am not alone with this engineering malfunction in this model year and perhaps others. The length of time to correct this engineering defect is unacceptable and this situation requires an immediate and concerted investigation because it presents a potential life threatening scenario. |
Vehicle Mileage at Failure | 0 |
Number of Occurences | 0 |
Source of the issue | NHTSA WEB SITE |
City and State | SUN CITY WEST, AZ |
VIN pattern | WDDGF5EB1AFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/01/21 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 0 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |