Issue ID | 992754 |
Internal NHTSA # | 10523216 |
Manufacurer | MAZDA MOTOR CORP |
Brand | MAZDA |
Model | RX-8 |
Model Year | 2004 |
File date | 23/02/10 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Was driving home when steering wheel began to "stick" over the course of a few days, steering went from working to not working at all. Steering malfunction light came on and hasn't gone off since. When it first happened, i took it to the dealer (although it was out of warranty) and they told me that it was the eps module and to replace it would be ~$1100. Purchased the module and that wasn't the issue they realized. Dealer wants to replace the entire steering system at a cost of $4000! What a joke. Why should i pay anything for an obvious defect from the factory. I've read too many posts of complaints about this issue and mazda is turning a deaf ear. This company should be ashamed of themselves for even allowing such an issue to leave the factory, but even if you didn't know that it was a factory defect, you should be immediate to correct it, but you aren't. I guess that it will take for someone to die before you do something about it. I take a chance on driving my car along the interstate because when i come to a curve, the steering can freeze and i have to wrestle the car around the turn. A dangerous situation. Mazda, do something about this obvious flaw in this vehicle, amongst many other flaws. An issue with steering should be a non-issue. Are you serious mazda? A lot of owners can't even steer their vehicle without creating a sweat. I am very frustrated and disappointed in your seemingly lack of concern with this matter. |
Vehicle Mileage at Failure | 72000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SHREVEPORT, LA |
VIN pattern | JM1FE173640XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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