Issue ID | 562405 |
Internal NHTSA # | 10137534 |
Manufacurer | MAZDA MOTOR CORP |
Brand | MAZDA |
Model | RX-8 |
Model Year | 2004 |
File date | 20/09/05 |
Component | POWER TRAIN:CLUTCH ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | I own a 2004 mazda rx8. I have 24,700+ miles & no problems until now. 8 months ago, i came to marin, ca. To work on contract. As this contract is long term , i brought my vehicle for transportation. 2 months later, i began to notice the odor of clutch burn, rarely & with no reason. I was due for an oil change, so i made an appt. With marin mazda. This was when i met john lauster, marin mazda's svc. Mgr. During my 1st visit they were unable to find a problem, and said everything was operating. 3 months later, i experienced it again and brought it in. Again, they couldn't find anything. On sept. 20 '05, it happened again. The clutch began to slip a little, & within 20 minutes the slippage was to the point where i couldn't drive it without possibly damaging the trans. I called marin service to bring it in, & towed to the dealer. John called me friday stating they would have to replace clutch, bearings, flywheel, & that my transmission warranty had expired, so cost would be passed to me. $1300. 00. He put in for appeal to the factory rep for coverage due to extenuating circumstances & told me he would call me back with the decision. I contacted mazda usa- i went through the motions, thinking that they would cover it as the problem was obvious & related to a recent recall involving thermal damage. I got the call from john. He stated the factory rep claimed it as "normal wear" & mazda would not cover it. I told john that this problem was brought up 6 months ago. He stated mazda had made its decision. I did research online- & was shocked by the number of similar events i found with mazda products. All experienced what i am going through initially- the dealer & manufacturer would not recognize this as an item they were responsible for, & pushed the cost on the consumer. I called john back. But he was firm; mazda factory rep's decision was final. *jb |
Vehicle Mileage at Failure | 247000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GREENBRAE, CA |
VIN pattern | JM1FE173040XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 06/10/03 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 0 |
Drive train type | RWD |
Transmission type | MAN |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MARIN MAZDA |
Dealer's telephone number | 415-454-9240 |
Dealer's city | SAN RAFAEL |
Dealer's state code | CA |
Dealer's ZIP code | 94901 |