Issue ID | 1248862 |
Internal NHTSA # | 10816480 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | RX-8 |
Model Year | 2004 |
File date | 28/12/15 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Recall 15v382: received letter from mazda dec 2015 instructing to make appointment with dealer to replace defective airbag. Contacted dealer 12-28-15, told that parts were not available and dealer did not know when they will be received. Followed up by calling mazda customer service 800 number and was told that parts began being shipped to dealers since nov 2015; however, not yet to illinois region. I asked the representative if they knew of other dealerships in the area which had the part or an estimated date of when the part would be available. Mazda representative said that they would have to call back in mid jan to follow up with an estimated date of part availability. So why was i contacted to make an appointment with my local dealer to have this life threatening defect corrected if the parts are not available?! Furthermore how can the company, or its dealerships, not even have information to give an estimate for when the recall can be administered? |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ARLINGTON HEIGHTS, IL, IL |
VIN pattern | JM1FE173540XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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Type of child seat code | |
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Dealer's name | |
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