Issue ID | 1614154 |
Internal NHTSA # | 11271621 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | MAZDA6 |
Model Year | 2016 |
File date | 23/10/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Clunk noise driving on city street, on driver's side when wheels are fully turned to the left and when car is stationary and right before accelerating. Service advisor from the repair shop informed me not to drive the car because it is not safe and may cause an accident. The manufacturer warranty is no longer effective and it expired 2018. The invoice total is $901. 25, parts cost is $83. 34 labor of $809. 99 + tax. Called mazda's 800 number and informed if manufacturer defect is my recourse with no avail. I am reaching out to nhtsb if other mazda owners have encounter the same problem and avoid future costly expense for senior citizens. I feel that since it is a manufacturer's defect, as attested to by the service advisor and mazda hotline representative, the least they could do is cover the expense since our current mileage is so low (21,589 miles for 4 years). We hope that we can be assisted with this dilemma as it relates to safety and cost. Invoice is attached thank you for you assistance. |
Vehicle Mileage at Failure | 21585 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN GABRIEL, CA |
VIN pattern | JM1GJ1V57G1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |