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2014 Mazda MAZDA3 Visibility Wiper Problems, Complaints and Defects

Issue ID	1426339
Internal NHTSA #	11047565
Manufacurer	Mazda Motor Corp.
Brand	MAZDA
Model	MAZDA3
Model Year	2014
File date	18/08/17
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	On or about august 18th, i was driving through slow-down traffic passing the scene of a multi-car accident on highway 101 in san mateo county, ca at 35-40 mph. Without warning, the moonroof glass exploded. (it was closed at the time.) there was no loud noise preceding the event, and no sign of any foreign object striking the car, nor among the debris. A week later, i had the glass replaced at putnam mazda in burlingame, ca. I paid for the repair out of pocket (us$790. 61). But in talking to the service rep, he confirmed that no outward cause for the failure was apparent. All gaskets and seals were intact and installed correctly, all mounting points were within tolerances, and the sunroof operated normally. The only sign of an issue was the actual broken glass. At this time i was told i was the third mazda3 owner that week to come in for a moonroof repair (the second one that very day). This points more to a latent defect in the material/part, rather than a force majeure situation. And seeing as the car was repaired at a mazda dealership with mazda-approved parts, that leaves me concerned that this exact same failure might happen again in the future. I reached out to mazda usa, and my request to have my expenses reimbursed was denied because without "inspection or diagnosis from the dealer we would not be able to review for reimbursement". It should be noted that the mazda dealership that performed the repair recommended that i seek out a goodwill reimbursement from mazda usa.
Vehicle Mileage at Failure	21000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SOUTH SAN FRANCISCO, CA
VIN pattern	JM1BM1M39E1XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	11/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5XYRL4LC3NG127127 1GC0KUEG0GZ129093 WDB1260451A468129 ZPBEC3ZL6RLA30118 JTDBU4EEXAJ026553 Z8TNDNFP0EM030409 4JGBB56E09A511889 1J4BA3H1XAL163298 JYACJ05C14A007161 JM7GJ4W75F1149262 JM1DKDB79J0313031 WAURVAFD5BN015475

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2014 Mazda MAZDA3 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2014 Mazda MAZDA3 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?