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2014 Mazda MAZDA3 Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1091977
Internal NHTSA #	10616673
Manufacurer	Mazda Motor Corp.
Brand	MAZDA
Model	MAZDA3
Model Year	2014
File date	22/07/14
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	My mother was driving my car on the long island expressway with 2 passengers in the car. She was driving around 60 mph when the car suddenly accelerated by itself. In a matter of a few seconds the car went from 60 mph to over 120 mph. She tried pressing the brake pedal as hard as she could but the car would not respond. She had to jsdodge about 7 cars as she tried to get the car to slow down. She then pulled the emergency break but the car was moving so fast that it barely slowed the car down. She got her car to the side (last lane) of the highway and decided to press the push to start button and the car finally came to a halt. There was not too much traffic so she was able to survive the cars sudden acceleration without getting hurt or damaging the car. A witness on the highway saw my mothers car speeding out of control and called the police. The police came and filled out a police report and left. We got the car towed to a mazda dealership and left it there overnight so they could figure out the issues as there was clearly a defect with the car. They called us back saying that everything was checking out normal on the car and they decided to have the car technician drive the car home and back to work the next time in an attempt to duplicate the issue. They called us the next day saying they drove the car 58 miles and could not duplicate the issue and told us that we had to pick up the vehicle. They said that my family feeling safe in the mazda vehicle was their priority but that was clearly not the case. They refused to take responsibility if this problem happened again and we got into an accident and also refused to provide us with a loaner car or a replacement vehicle or provide assistance in trading in the car for a new one. They said they had done all they could and until this happened again they would not be able to assist us. My mom could've died in that car. js
Vehicle Mileage at Failure	16100
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WHITESTONE, NY
VIN pattern	JM1BM1L72E1XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	11/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type	FWD
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C4BJWDGXGL303778 3MW5R1J01L8B16038 MPBCMFE10PX488700 3VWC57BU7MM010435 JTMBF4DV9BD040545 WAUZZZ4G0EN067567 1HGCR3F93GA030982 DHAJTD32100232000 1FTPW14V78FA63954 W0L0VBF69X1124273 KMHS281BBKU007122 WV2ZZZ2KZ7X107126

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2014 Mazda MAZDA3 Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2014 Mazda MAZDA3 Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?