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2014 Mazda MAZDA3 Unknown Or Other Problems, Complaints and Defects

Issue ID	1549164
Internal NHTSA #	11190930
Manufacurer	Mazda Motor Corp.
Brand	MAZDA
Model	MAZDA3
Model Year	2014
File date	10/04/17
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I have 2 issues. The most dangerous one is the entertainment system. It jumps around from phone to radio to contacts to music and randomly makes calls, plays the radio, and cannot be controlled. It is very dangerous as it is distracting to driver. When it make calls it cannot be disconnected and whichever screen is displayed it acts as if someone is constantly making contact with the system. Radio stations change and phone calls are made the second problem is that half of the screen is cracked making it impossible to see anything on it. Both of these problems have been recognized by mazda but did not repair it when i took it in. They want to change the screen but i'm not sure that is the problem with the uncontrolled system. This happens when the temperature is warm outside. I have read many of the exact same complaints for both of these issues. These issues are mostly when i am stopped but continues when i am moving. Since mazda does recognize these problems and have directions for correcting them, they still want me to pay for a new screen and system
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	OAK PARK, CA
VIN pattern	JM1BM1W39E1XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	11/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5UXKS4C31H0U04645 3GCUYEED7LG183433 1C4RJFBG0GC388373 1FTYR10D83TA14586 WAUZZZF53HA008276 W1N2539191F791899 1HGCV1614LA600136 VF1RFE00766762944 WDD2040492A658217 WDB12305310020280 5TDDK3EH6BS065897 1FTFX1EV8AFA10743

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2014 Mazda MAZDA3 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Mazda MAZDA3 Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?