Issue ID | 1396449 |
Internal NHTSA # | 11012011 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | MAZDA3 |
Model Year | 2014 |
File date | 15/02/16 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 mazda 3. While driving various speeds in the rain, the contact heard a creaking noise coming from the vehicle. The vehicle was taken to cabrera auto (carr #2 km 82. 2 salida expreso hatillo, pr-2, arecibo, 00614, puerto rico) where it was diagnosed as functioning normally. The vehicle was then taken to mazda de la kennedy (marginal ave. Kennedy, km 2. 1, urb. Industrial bechara, pueblo viejo, san juan, 00920 puerto rico) where it was diagnosed that the bushings on the front driver and passenger sides had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to mazda kennedy where it was diagnosed that the shocks failed and needed to be replaced. The vehicle was repaired again, but the failure recurred. The vehicle was taken back to kennedy mazda where it received an unknown diagnosis and repairs; however, the failure recurred. The contact had another appointment scheduled with mazda kennedy. The manufacturer was not made aware of the failures. The approximate failure mileage was 30,198. |
Vehicle Mileage at Failure | 30198 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | VERA BAJA, PR |
VIN pattern | 3MZBM1V7XEMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |