Issue ID | 1513924 |
Internal NHTSA # | 11151624 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | CX-9 |
Model Year | 2013 |
File date | 13/11/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The vehicle was being driven at the time on a busy city street. We noticed some noises which was sounding like metal clanking. This became louder immediately in the span of 5mins and the temperature sensor went off on the dashboard. The vehicle was becoming unresponsive to brakes in the middle of commute traffic. Luckily we got the vehicle stopped on the side of the shoulder without any injuries to anyone. Upon getting the vehicle checked by a ase certified mechanic, it was diagnosed that the internal water pump (suggested as a bad design by them and many others have reported similar stalling situations on the internet) somehow mixed up the coolant and the oil forming a sludge and was unable to control the temperature and lack of lubrication caused the metal clanking. This has rendered the vehicle completely inoperable only after 5years. Seems like engine needs to be replaced. This raises serious safety concern that if this happened on a highway or in the midst of traffic, there could be serious loss of life or injury to the passengers. Upon checking with mazda, it was ruled that there is no recall for something like this yet. This stance from mazda is being utterly not responsible for their design flaws and putting a product out in the market. |
Vehicle Mileage at Failure | 79900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHANTILLY, VA |
VIN pattern | JM3TB3CV3D0XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |