Issue ID | 1652947 |
Internal NHTSA # | 11318595 |
Manufacurer | Mazda Motor Corp. |
Brand | MAZDA |
Model | CX-5 |
Model Year | 2018 |
File date | 02/03/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The engine in my mazda cx-5 was required to be replaced recently due to a known issue in the car that causes the rear head to leak. My car has less than 12,000 miles on it so the engine should not have this issue. My dealer explained to me this is a known issue by mazda and he had seen 5-10 other cars just at his dealer. We noticed this issue when my son was driving the car and we saw fluid pouring out of the bottom. We had him stop the car immediately and not drive. I tried numerous times to get mazda to engage to provide a better warranty given it is a new car should not have a blown engine with only 12,000 miles and it is a known issue but they refused to provide any support. I asked about why no recall and they just stated there is no recall for this issue, although the dealer highlighted mazda is aware of a flaw in the car that caused the rear head to leak. I would like to seek some action with mazda to make them deal with this very concerning issue |
Vehicle Mileage at Failure | 11700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FAIRFIELD, CT |
VIN pattern | JM3KFBCM3J0XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |