2016 Mazda CX-5 Visibility Windshield Recall

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2016 Mazda CX-5 Visibility Windshield Recall

 NHTSA Recall #115999
NHTSA Compaign #16E002000
MFG Compaign #
 ManufacturerPILKINGTON NORTH AMERICA, INC.
 SupplierMAZDA
 BrandMAZDA
 ModelCX-5
 Model Year2016
 ComponentVISIBILITY:WINDSHIELD
 Date of notification15/02/16
 Begin date of manufacuring01/08/15
 End date of manufacturing16/12/15
Type of recallE
Recall initiatorMFR
 Report received19/01/16
 Report created19/01/16
Regulation part number
FMV safety standard number
Estimated number of affected units193
 Defect summaryPilkington north america, inc. (pilkington) is recalling certain replacement windshields, model fw04026 gty, manufactured november 23, 2015, to december 16, 2015 for use in mazda cx-5 vehicles that are equipped with the smart city brake support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or lidar device for the smart city brake support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
 Consequence summaryIf the bracket loosens or detaches from the windshield, the safety features of the smart city brake support system may be disabled and therefore increase the risk of a crash.
 Corrective actionPilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on february 15, 2016. Owners may contact pilkington at 1-844-278-7230.
 Recall notesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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